We offer a one-off fee for your website optimisation. However, if you need ongoing support to keep the website at optimal performance, we can offer you a monthly website care plan. Talk to our web expert for more details.

We analyse your current WordPress core, theme, plugin and the configuration of your website, hosting environment and other technical situation to come up with the recommendation to improve the speed and performance in the best way possible.

No, unless you want us to continually monitor your website and optimise the performance from time to time to run the website smoothly. The ongoing maintenance plan is totally optional.

Yes, that's our part of the process. We will assess your current web hosting and your target audience location to see if you are using the right hosting plan for your website.

Once you are happy with our recommendation and estimate, we will create a staging server on our end and resolve the issues. Be assured, we don't touch your live website or make any changes right away. We follow a very standard process to avoid unnecessary issues and keep your site running smoothly without any issues.

Your website may look simple on the surface, but a lot goes into the backend to ensure
it displays correctly, is secure and functions well.
Every Website needs fixes, updates, edits, improvements and everything in between.
WP Creative’s Website Care Plans take care of all of these for you.

Your website plays a very important role in your marketing, customer service and sales
functions of your business. Your customers go there to learn more about your brand
and your products.
Therefore, you need your website to be fully functioning and safe so that it’s helping you
convert visitors into leads and paying customers.
WP Creative’s Website Care Plans ensure that your website is working optimally so you can
focus more on growing your business, and leave all the technical factors to us.

At WP Creative, our Website Care Plans are a packed service so you get the best value. You pay a monthly fee for keeping your website updated. If your plan has 'Personalised support hour allowances', then you can use the additional hours however you need to.

When you sign up for one of our packages, you and your team will be given access to our support team. From there, you can send emails for any requirements, or you can call
and email our team as needed.
We will get back with a response and a plan of action, depending on the ticket.

Website downtime and security breaches are quite common today and are the biggest
threat, not only to your website, but to your overall business.
You don’t want to put your customers in danger or have them not be able to find your
website, as this can severely affect your sales. This is why you need a Website
Maintenance and Care Plan! If this was to happen, our team of WordPress
professionals can fix any issues for you.

Our packages are designed for a single website; however we welcome clients who have
multiple websites. If you have more than one site, we can tailor a custom package for
you to meet your needs.

General maintenance, updates and fixes are all included. You can simply submit a
ticket, and we will address each of your requirements as needed.
However, it’s best to speak to us directly for more information on specifics.

We offer a one-off fee for your website optimisation.
If you sign up for our Website Care Plan, you can set up a regular automatic credit card payment or a direct transfer. Each month, you will receive an invoice for your records.